Unfortunately, certain unscrupulous individuals have begun trying
to use our customer support form to send unwanted email to several people.
In order to prevent this, we have been forced to add a security code
to the customer support page.
The security code proves that you are a person, rather than an
automated computer program sending unwanted email.
Simply type the numbers and letters that you see in the image. If
you make a mistake, you will get another chance with a different image,
and you will not lose anything you've entered.
We hate these things as much as you do! It is unfortunate that
these people are making all of our lives more difficult.